Return Policy
We want you to be happy with your purchase.
If you’re not satisfied, you may request a return within 14 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition
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Original packaging must be included
Once your return is received and inspected, we’ll issue a refund or replacement.
Please note:
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect
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Refunds are processed back to the original payment method
- Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we’ll resolve it as quickly as possible.
The Loadout Labs Story
Loadout Labs was founded by a fervent gamer who believed that performance shouldn't fade just because your gear does.
Like many dedicated players, he spent countless hours at his desk—grinding ranked matches, fine-tuning aim, and chasing consistency. Over time, the wear began to show. Mouse grips smoothed out. Key contact points lost traction. Comfort declined, and with it, precision.
Replacing perfectly functional gear every time it showed signs of wear never made sense. What mattered wasn't having something new—it was keeping what already worked feeling reliable, comfortable, and ready for competition.
That idea became Loadout Labs.
Built around the belief that small upgrades can extend the life and performance of your setup, Loadout Labs focuses on practical, effective accessories designed to restore control, comfort, and confidence. No gimmicks. No unnecessary complexity. Just well-thought-out solutions for gamers who demand consistency from their equipment.